According to the Radio Pakistan, DG said Pakistani pilgrims will now get quality food during their stay in the holiest places of Mecca and Medina as it’s a prime responsibility of Federal government to ensure protection and necessary facilities for pilgrims in the country.
“This year, however, the Ministry has ensured that all-out efforts were made in order to improve Hajj arrangements and provide best accommodation, transportation and quality food to pilgrims,” he added. He mentioned that no compromise has been made on hygienic, cleanliness, quality and quantity of food and its timely supply to pilgrims.
He expressed that catering companies, licensed by the Saudi Government, are hired for provision of safe food, which involves Saudi Government‘s check as well as continuous monitoring by the Pakistan Hajj Mission to ensure hygienic and healthy food.
The DG Hajj asserted pilgrims are the guests of Allah Almighty and they are respectable to them. He said it is their responsibility to serve them, listen to their concerns and redress their complaints if any.
He also advised the pilgrims to wear mask to avoid infection, ensure proper water intakes to keep away of dehydration, go for frequent hand washing, do not exert massively, and take proper rest, and use fruit and fresh salad in diet.
Replying a question, he also urged the intending pilgrims, who are still in Pakistan, to bring with them their medicines they are using for chronic diseases like heart problems.
Dr Sajid said Ministry of Religious Affairs have evolved a coordinated complaint system to receive and address pilgrims’ grievances.
Besides, pilgrims can lodge their complaints online and through App of the ministry of Religious Affairs, he added. Sajid Yousafani said we also approach the pilgrims for their feedback after their complaints are addressed to ensure that the matter was resolved successfully.
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